1/2/2023 0 Comments Home depot upper marlboro md![]() ![]() This type of encounter is the second for us in this store. We asked him about a type of light bulb and he got the nastiest attitude with us. My husband and I were in the lighting department and we encountered the rudest employee. ![]() HOME DEPOT UPPER MARLBORO MD FREE"I said when you are free can you help me?" He huffed and came back to the paint desk. I say "excuse me" He says "what?" as if I had interrupted him. I started looking down the nearby aisles and I see the young man who works there. I wanted at the paint counter for a while but no one showed up. The staff is typically very polite, but one young gentleman who works in paint must've had a bad day. They had nothing but half-hearted apologies for their mistake. Wasted an entire morning regrouping so I could get the job done. When my crew arrived, only half of the order had been fulfilled, the other half they said they didn't have in the store, but instead of contacting me to let me know so I could source other places, they said nothing. In one particular case I'd ordered online so that I could pick up materials the next day on my way to a project. 9 times out 10, things occur as expected but occasionally they slip up. This is my "home store" and I frequent it several times a week. Also I rent so much from them they flagged me for a cheap ass wallpaper steamer they need to check there records on how much I spend and rent from home depot. Cindy did a wonderful job with my cabinets on my order for them to screw it up by sending it out of another location the hybla valley location. This home depot has issue let start with my delivery they screwed my order up why are they sending my order from another location when it was purchased there. Great selection of bulbs and seeds in garden section. Outstanding help as I walked through the store, and each team member at Home Depot was well knowledgeable of their respective work section. Good selection prices are okay except for it's getting harder than it used to be to find someone for help or assistance I'd give four stars but it was almost impossible trying to find someone to help you. ![]() Ok customers service people dont speak English. ![]()
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